Carol H Designs
Understated Elegance Handcrafted with Swarovski Crystal and Sterling Silver
Shipping and Returns
Shipping
Your jewelry will arrive in a small padded envelope via the United States Postal Service(USPS). The shipping cost is $3 on first class domestic orders. If your order contains multiple pieces that significantly change the weight of the package, the shipping charge will be based on weight via the USPS. Orders are mailed without insurance or tracking; you may request these features in the Comment area of the order page or by email. I will quote you the cost with the USPS. Similarly, if you require international shipping, I will check with the USPS and quote you their price.
I do not keep a large inventory of jewelry pieces on hand and will most likely make your selection(s) when I receive your order. Most orders will be shipped within three days (perhaps sooner) unless it is a large order. I will let you know by email when I send it and, if necessary, if there will be a delay.
Your jewelry will arrive in a small padded envelope via the United States Postal Service(USPS). The shipping cost is $3 on first class domestic orders. If your order contains multiple pieces that significantly change the weight of the package, the shipping charge will be based on weight via the USPS. Orders are mailed without insurance or tracking; you may request these features in the Comment area of the order page or by email. I will quote you the cost with the USPS. Similarly, if you require international shipping, I will check with the USPS and quote you their price.
I do not keep a large inventory of jewelry pieces on hand and will most likely make your selection(s) when I receive your order. Most orders will be shipped within three days (perhaps sooner) unless it is a large order. I will let you know by email when I send it and, if necessary, if there will be a delay.
Returns
You can rely on the workmanship at Carol H Designs. I will replace a purchase that is defective or that arrives damaged. It is essential that you inform me immediately upon receipt of a damaged piece. If, however, your jewelry breaks due to normal wear and tear and within reason, I will repair it at a minimal cost plus shipping. Similarly, if an earring is lost, send me the remaining one, and I will make the mate and charge you for one earring.
You can rely on the workmanship at Carol H Designs. I will replace a purchase that is defective or that arrives damaged. It is essential that you inform me immediately upon receipt of a damaged piece. If, however, your jewelry breaks due to normal wear and tear and within reason, I will repair it at a minimal cost plus shipping. Similarly, if an earring is lost, send me the remaining one, and I will make the mate and charge you for one earring.
Carol H Designs: Timeless jewelry that you will enjoy wearing for years to come